Customer Service Charter

This Customer Service Charter is in line with our company values and aims to clearly outline to our customers the service standards that they can expect working with Asckey.


  • We focus on quality in our products, our support and our customer service.
  • We monitor our performance in order to identify ways we can improve.


  • We will listen to you with respect and understand your concerns.
  • We will be open to new ideas.
  • We will keep you informed and be transparent with our communication.


  • We work with you to clearly identify your requirements and will only offer an application that will meet your expectations.
  • We will provide expertise and support.


  • We value your feedback as they shape our products, service and support.
  • We will listen and act upon your feedback whether it is a comment, compliment or complaint.


If you have any queries then please do not hesitate to contact us.